Latin Dance Cruise
By using our Services, you acknowledge that we will use your information in the United States and any other country where we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to these countries to which we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy appropriate protections. As our business evolves, this Policy may change, so check back to this page periodically to make sure you understand how your personal information will be treated.
You may opt out of receiving our emails by clicking the “unsubscribe” link in any email you receive from us or by contacting us (see the “Contact Us” section at the end of this policy). Note, however, that if you opt out of receiving emails related to your current event registrations, you may miss important information or changes relating to the event, for which Aventura Dance Cruise assumes no responsibility.
INFORMATION WE COLLECT
We collect information from you in several different ways, including:
1. Information We Collect Directly From You & Other Sources:
We collect information you voluntarily provide directly to us, or give us permission to obtain. For example, we collect information when you provide it to us by creating an online account, registering for an event, signing up to receive our emails, contacting our customer service team, participating in a sweepstakes, contest or survey, donating to one of our charity partners, applying for a job or otherwise communicating with us, or access our Services through various other methods, we collect data about you and your visit.
We collect the following categories of data either directly from you or from our business partners and third parties:
- Personal details (e.g., name, salutation, title, date of birth, place of birth and gender)
- Contact details (e.g., email address, telephone number, mobile number, address and emergency contact information)
- Financial details (e.g., credit card information, transactional history, amount paid for Services, bank information, income and business information)
- Government-issued documents (e.g., passports, alien resident cards, visas, residency permits, social security numbers, driver’s licenses and redress numbers)
- Travel / vacation preference details (e.g., flight number, hotel booking, cabin number, special occasion dates, special accommodations, loyalty program information and dietary preferences)
- Information available via public records
- Details regarding our websites and applications (e.g., usernames, passwords, security answers and geolocation information)
- Employment application details (e.g., name, employment history, telephone number, address, email address, education history, military service and immigration status)
Some of the categories of data that we collect in connection with provision of our Services may constitute special categories of personal data (also known as sensitive personal data). In particular, we may collect personal data revealing racial or ethnic origin, religious, philosophical, or political beliefs, sexual orientation, or data concerning health, such as medical history or dietary restrictions, if in connection with our provision of Services. We only collect this information when you choose to provide this to us or to a service provider such as a travel agent. We only use this information to provide a service you request, such as medical care on board one of our cruises or special dietary accommodations. If, while traveling or attending an event with us, you allege a personal injury or submit a claim after alleging a personal injury, we may collect personal data concerning the alleged incident, including healthcare information.
You also may give us permission to access your information on third party social media sites. For example, you may link your Facebook or Twitter account to our websites, which allows us to obtain information from those accounts (e.g., your friends or contacts). The information we obtain from those services often depends on your settings or their privacy policies, so be sure to keep those updated with your preferred settings.
The vessels we charter for our events operate closed circuit television (CCTV) cameras on board, including at all access points and throughout the public areas, namely for ensuring the safety and security of each ship and other passengers. These CCTV cameras record continually and images of you may appear in these recordings (“CCTV images”). CCTV images are retained and stored for a set period and may be used internally for identification purposes and to assist with investigation of safety or security related matters.
2. Information We Collect Automatically:
When you access our websites or otherwise receive Services we automatically collect some categories of data from you, including data collected using cookies and other device identifying technologies.
IP Addresses and Log Files
When you access our website and Services, our servers automatically record certain data (“Log Data”). Log Data we collect includes, but may not be limited to, Internet Protocol (“IP”) addresses, browser type, characteristics of your device and software, domain names of your Internet Service Provider, your approximate geographic location, a record of your usage of the Services, the time of your usage, the referring link through which you accessed the Services and aggregated personal data that cannot be used to specifically identify you.
In addition to Log Data, we may also collect information about the device you use to access our sites (“Device Data”), including what type of device it is, what operating system you are using, device settings, unique device identifiers and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. For example, different types of information are available depending on whether you are using a Mac or a PC, or an iPhone or an Android phone. To learn more about what information your device makes available to us, please consult the policies of your device manufacturer or software provider.
We use mobile analytics software to allow us to better understand the performance of our websites. This software may record information such as how often you use our websites, the events that occur within our websites, aggregated usage, and performance data. We do not link the information we store within the analytics software to any information you submit through our websites.
Cookies are small data files stored on your computer or device at the request of a Web site. A cookie assigns a unique numerical identifier to your Web browser, and may enable us to recognize you as the same user who was at our Site in the past, and relate your use of the Site to other information about you, such as your Site usage information and personal information. Cookies may also be used to enhance your experience on the Site (for example, by storing your username so you can log in easily, keeping you logged into the Site after you have provided your password, and storing the contents of your shopping cart as you browse) or to collect general usage and aggregated statistical information and detect and prevent fraud. Most browsers can be set to detect cookies and give you an opportunity to reject them, but refusing cookies may, in some cases, inhibit or preclude your use of the Site or its features.
Most browsers accept Cookies by default. You may be able to change the settings to have your browser refuse certain Cookies or notify you before accepting Cookies. To do so, please follow the instructions provided by your browser, which are usually located within the “Help”, “Tools” or “Edit” menus. Some third parties also provide the ability to refuse their Cookies directly by clicking on an opt-out link.
To limit interest-based advertising on your mobile device, you can review and adjust the settings provided by your device manufacturer, such as “Limit Ad Tracking” for iOS or “Opt-out of interest-based ads” for Android.
In addition to being able to control cookies by changing the settings in your browser on your computer, or in your mobile device’s settings, you can also control which companies can set cookies and similar technologies on your devices, by visiting the following links (you’ll need to turn any cookie or ad blockers off for the control pages to show which companies you can opt-out of):
The Network Advertising Initiative (NAI) control page allows you to control behavioral advertising from each of the ad networks represented by the NAI.
The Digital Advertising Alliance’s self-regulatory program for online behavioral advertising control page allows you to control behavioral advertising from the ad networks it represents.
Importantly, these ad networks set cookies to remember that you have chosen to opt-out. If you clear your cache the opt-outs will not be applied and you would need to opt-out again.
HTML5 (the language some web sites are coded in) may be used to store information on your computer or device about your Site usage activities. This information can be retrieved by us to determine how our Site is being used by our visitors, how it can be improved, and to customize it for our users.
These tracking technologies may be deployed by us and/or by our service providers or partners on our behalf. These technologies enable us to assign a unique number to you, and relate your Site usage information to other information about you, including your personal information. These technologies also enable us to recognize you when you access our Site using different Web browsers and different computers or devices.
When you open emails from us, we may receive a confirmation notifying us that you opened the email, if your computer supports such capabilities. We also may keep track of what emails we send you and what emails you may be receiving from our subsidiaries and affiliates. Additionally, we keep a record of what communications you have selected to receive or not to receive. If you would like to opt-out of receiving such emails, please click on the “unsubscribe” link in the email and follow the instructions.
Third Party Sponsors & Partners
We may also obtain automatically collected information from other sources (such as sponsor and partner Sites) and combine that with information we collect about you and use it for various purposes, such as improving the Services and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.
We use the information we collect primarily for the purposes entering into and fulfilling our agreement with you, our legitimate business interests, and other purposes as detailed in this Privacy Notice.
We may use your personal data for the following purposes:
- Identify and authenticate you: We use your identification data to verify your identity when you register for and access and use our Services and to ensure the security of your personal data. We do this to comply with our contractual obligations to you.
- Provide you with Services: We process your personal data to comply with our contractual obligations to you; providing the Services you have requested, organizing and administering our events, and providing you with the above-and-beyond customer service for which we are known and we know that you expect.
- Customize your experience: When you use the Services, we may use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content, offerings and experiences based on your interests, including shore excursions or events.
- Communications with You: We may use your personal information to provide updates and information relating to your event, such as to send you a confirmation email when you register for an event and updates relating to that specific event, or if we are providing information about changes to our terms and conditions or if you contact us with questions. You may also submit your email address to us for a variety of reasons, including, but not limited to: registering for a sweepstakes, contest or survey; requesting that we notify you of new brands, events or products; signing up for newsletters and special offers. It is in our legitimate interest to provide you with appropriate responses and provide you with notices about our Services.
- Advertise and Market our Services: We may use your personal information to improve our Services, to improve our marketing efforts in order to understand your preferences better and to appropriately personalize the marketing messages we send to you, to our new and existing customers, and to determine general information about the visitors to our websites or applications. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary, we will obtain your consent before sending such marketing messages.
- Comply with our obligations under applicable laws: We may process your personal data to comply with applicable legal requirements, for example, we may provide certain information to governmental and recognized law enforcement agencies, such as providing personal data to the Transportation Security Administration and port agents in connection with commercial air travel you book through us, or to comply with other legal or regulatory requirements, where explicitly required by law.
- Exercise our rights: We may use your personal data to exercise our legal rights where it is necessary to do so, for example to detect, prevent and respond to legal claims, intellectual property infringement claims or violations of law or our applicable contract terms and conditions.
- Comply with our obligations: We may process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, where explicitly required by law.
- Ensure the safety of employees and guests: We may process your personal data to ensure the safety and security of all guests on board our ships or at our events. For example, we may check your information against a publicly available criminal record database in order to protect the safety of our guests and team members.
We may share your personal data with third parties under the following circumstances:
- Service providers and business partners: We may share your personal data with our service providers and business partners that perform marketing services and other business operations for us. For example, we may partner with other companies or vendors to organize and facilitate your travel, including via travel agents, arrange hotel accommodations, process your payments, including charging purchases to onboard accounts, provide onboard services, provide port services and excursions, facilitate targeted marketing and other communications by mail or email, facilitate services related to our casinos, maintain guest records and analyze data. These companies are authorized to use your personal data only as necessary to provide these services to us. Some onboard products and services and excursions and activities are provided by third parties. We may share sufficient personal data about you with these partners, before, after or during your cruise or event in order to improve Services to you. These companies have their own privacy policies which you should refer to if you choose to use their services. We may also share your personal data with third parties that have joint or cooperative marketing arrangements with us.
- Where required by law: We may provide certain personal data to governmental and recognized law enforcement agencies as required by law or other third parties where we believe necessary to comply with a legal obligation. We are required to cooperate with government and law enforcement agencies and public authorities of any country in your itinerary, including customs and immigration authorities. Personal data about you may be shared with these agencies (such as customs and the U.S. Department of Homeland Security) prior to boarding, during your cruise, or after disembarkation for security or immigration purposes).
- To protect our rights or the rights of a third party: We may share your personal data to identify, investigate, contact, or bring legal action against an individual who may be causing injury to or interference with our rights or property or the rights or property of a third person if we believe in good faith that disclosing this personal data is necessary or advisable. We operate casinos on our ships and may share your personal data with third parties to prevent or detect fraud. Personal data about you may also be shared with governmental and recognized law enforcement agencies in order to prevent and detect crime as well as to safeguard children and vulnerable adults.
- In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company;
- With your consent or at your discretion.
We implement physical, technical, and organizational security measures designed to safeguard the personal data and information we process. These measures are aimed at providing ongoing integrity and confidentiality for your personal data. We evaluate and update these measures on a regular basis.
While we take these measures to safeguard your personal information, we cannot guarantee complete security. 100% security does not presently exist anywhere online or offline.
IN NO EVENT SHALL AVENTURA DANCE CRUISE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH A THIRD PARTY’S UNAUTHORIZED ACCES TO YOUR INFORMATION, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, STRICT LIABILITY, TORT OR OTHER THEORIES OF LIABILITY, AND ALSO REGARDLESS OF WHETHER AVENTURA DANCE CRUISE WAS GIVEN ACTUAL OR CONSTRUCTIVE NOTICE THAT DAMAGES WERE POSSIBLE. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
We retain your personal data for as long as we have a relationship with you, and such relationship includes any request to receive marketing or other promotional materials from us or membership in our loyalty programs. When deciding how long to keep your personal data after our relationship with you has ended, we take into account our legal obligations, including requirements of regulators and governmental agencies that have authority over us. We may also retain records to investigate or defend against potential legal claims.
We will delete your personal data when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
Our websites are not intended for children under the age of 18, and we do not intentionally collect personal data from children under 18 via our website, or mobile or other applications except as guests named in a booking. If you have reason to believe that we have collected personal data from someone under 18 years of age via our websites or other applications including mobile applications, please let us know by contacting us at firstname.lastname@example.org.
We may process personal data about children who are guests before, during or after our cruises or events in order to provide our Services. We do not process personal data about children for any other purpose nor do we seek to collect personal data about children. If you have reason to believe that we have collected personal data from someone under 18 years of age other than in connection with providing our Services, please let us know by contacting us at email@example.com.
Under California Civil Code Section 1798.83, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal data, such as name, email and mailing address and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above data, please contact us by email to firstname.lastname@example.org or write us at the contact address listed below. We will respond to such requests for data access within 30 days following receipt at the email or mailing address stated above. Please note that we are only required to respond to each customer once per calendar year.
Additionally, California law requires that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. We do not currently alter our practices when a Do Not Track signal is received. To learn about Do Not Track and for information about how to opt out of receiving targeted advertising, please visit www.aboutads.info/choices.
You have certain rights regarding your personal data, subject to local European Union data protection laws. These include the following rights:
- access your personal data
- rectify the data we hold about you
- erase your personal data
- restrict our use of your personal data
- object to our use of your personal data
- receive your personal data in a usable electronic format and transmit it to a third party (right to data portability)
- lodge a complaint with your local data protection authority.
If you would like to discuss or exercise these rights, please contact us at the details below. We encourage you to contact us to update or correct your data if it changes or if the personal data we hold about you is inaccurate. We will contact you if we need additional data from you in order to honor your requests.
THIRD PARTIES WE DO NOT CONTROL
SOCIAL MEDIA WIDGETS
INTERNATIONAL DATA TRANSFERS
We are headquartered in the United States, but have global operations and affiliates. Accordingly, your personal data may be transferred to, stored and processed in various countries, including those that are not regarded as ensuring an adequate level of protection for personal data under European Union law or by the European Commission. We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to ensure that your data is adequately protected. For more information on the appropriate safeguards in place, please contact us at the details below.
Aventura Dance Cruise Participant’s Agreement
The Aventura Dance Cruise is Non-Refundable and Non-Transferable once purchased. There are no refunds for cancellations, regardless of the reason. The payment of your deposit or any other payment or by attending the Aventura Dance Cruise confirms that you accept and agree to these Terms & Conditions including our Cancellation Policies.
This agreement sets forth the terms and conditions under which we, Aventura Dance Cruise, LLC a Florida Corporation., a Florida corporation, agree to provide the Aventura Dance Cruise, in return for your payment of the amounts indicated in this agreement. These documents contain important limitations on your rights. These are legally binding documents separate from the ticket contract issued by the Cruise line. If you make a reservation or payment on behalf of yourself as well as the members of your group, party, or traveling companions, you agree to the Terms & Conditions on behalf of all members of your group or party and all your traveling companions. These terms and conditions are subject to change by us at any time after written notice of the change.
*Review our complete itinerary online at WWW.AventuraDanceCruise.Com
*Itinerary is subject to change without notice at the discretion of the Cruise Line or Aventura Dance Cruise.
PAYMENT SCHEDULE & PAYMENT PLANS
There are three payment plans available for Aventura Dance Cruise guests. The date you make your reservation will ultimately determine your total deposit due at the time of booking and the subsequent payment dates
PAY IN FULL
You may pay in full at the time of booking. No additional payments will be needed, unless you later modify your reservation by upgrading/changing your stateroom or by adding additional cabin mates.
MONTHLY PAYMENT PLAN
A deposit is required per person at the time of booking. Each cruise’s deposit may vary, please check the specific cruise website for more detail. Your monthly payment will be automatically charged to your credit card on file. If you need to make any changes to your payment plan dates, or credit card, please contact us at (877) 418-3931 or email Support@AventuraDanceCruise.Com prior to your due date
Your payments will be automatically charged to your credit card on file. If you need to make any changes to your payment plan dates, or credit card, please contact us (877) 418-3931 or email: Support@AventuraDanceCruise.Com prior to your due date.
To change your credit card number on file:
1. Contact ADC at the above numbers
2. Login to your ADC account: http://booking.AventuraDanceCruise.com
Late Payments & Declined Credit Card Fees
A late fee of $25.00 per person (for monthly payment plan) will be added to your reservation if your credit card on file is declined and your payment is not received by your due dates listed on your invoice. If your reservation is still unpaid 3 consecutive month and/or 2 weeks after our final payment date, your reservation will be cancelled without refund.
NAME & CABIN CHANGE FEES
The guest who places a reservation for a cabin onboard the Aventura Dance Cruise will be considered that cabin’s “Lead Guest” and is the “owner” of the reservation. The Lead Guest is therefore solely responsible for initiating or authorizing changes to the reservation, and must agree in writing to any changes made to the reservation, by emailing Support@AventuraDanceCruise.Com
Name changes can be made up until 30 days prior to sailing (if allowed by the cruise line), and will be assessed a $50 administrative fee per name change. All name changes done within the last 30 days before sailing will be assessed a $100 fee per person/per change.
The Lead Guest is not allowed to change their name within the reservation. At least one “original” and/or lead guest name must remain on the reservation. If all original guests cancel, this is considered a full cancellation without refund, and name changes will not be allowed. An original name is one that has been added to your reservation at the time of your initial deposit or payment.
In all cases of name changes, the NEW guest must make full payment. Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest, less the cost of the name change fee.
All guest CABIN NUMBER changes can be made up until 30 days prior to sailing (if allowed by the cruise line), and will be assessed a $50 administrative fee per cabin number change. All cabin number changes done within the last 30 days before sailing will be assessed a $100 fee per person/per change.
Your cabin number is subject to change without notice at the discretion of the cruise line.
No changes of any kind (name or cabin) will be accepted within one week of sailing.
Cabin Occupancy Changes
Rates are based on the number of people in your cabin. Changes in occupancy will result in a rate increase or decrease depending on the type of change.
AVENTURA DANCE CRUISE CANCELLATION POLICIES
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE AND NON-TRANSFERABLE! There are NO exceptions to our cancellation policies. We strongly recommend the purchase of travel insurance!
Cancellation policy for Aventura Dance Cruise : ALL payments are non-refundable and non-transferable
Canceling your Aventura Dance Cruise
All cancellation requests must be submitted in writing. Please email Support@AventuraDanceCruise.Com to cancel your reservations.
TRAVEL GUARD TRAVEL INSURANCE
Because of the nature and uniqueness of this event, we have strict cancellation policies. Aventura Dance Cruise and ADC Travel highly recommend the purchase of travel insurance to protect you against financial loss due non-refundable costs and fees due to unexpected cancellations and travel emergencies.
Travel insurance also protects you against emergencies while traveling, such as trip interruption, trip delay, missed/canceled flights, lost or stolen baggage/personal items, illness/injury and much more.
To review our policy benefits, please click here: Travel Guard
We also offer an additional Cancel for Any Reason policy that must be purchased with your initial payment or deposit. If you have to cancel for a non-covered reason, the Cancel for Any Reason option will reimburse you 50% of your non-refundable costs (covered reasons will receive a 100% refund.
In the event of cancellation, you must first contact ADC in writing by sending an email to Support@AventuraDanceCruise.Com Then, you must contact Travel Guard directly to submit a claim and request a refund.
For questions and to purchase travel insurance, please call ADC at (877) 418-3931 or email Support@AventuraDanceCruise.com
GOVERNMENT TAXES AND SERVICE FEES
Mandatory Government Taxes and Fees and in some cases Visas per person will be charged with the balance due on your cabin. These charges are in addition to the cruise fare and may include, but are not limited to, passenger facility charges, security surcharges, international passenger departure or arrival tax, customs user fee, immigration fee and agricultural inspection fee, and miscellaneous ticking fees.
CRUISE LINE SERVICE FEES
The Cruise Line charges a mandatory, non-refundable service fee to all passengers for tips/gratuities for ship staff. This is not included in your cruise fare. For more specific information on the service fee please visit the cruise line website or our FAQ section for each cruise.
In the event that the cost of fuel increases between now and the time we sail, the cruise line reserves the right to impose a fuel surcharge per person per day. The cruise line also reserves the right to impose surcharges for government taxes and fees, security, and incidental costs. The surcharges will be added to the passenger’s cabin costs and must be paid in full by the cruise date in order to board the ship. All passengers will be notified via email if such fuel surcharge is added to the cost of your cabin.
In the event a category/item is listed at an incorrect price or with incorrect information due to typographical error or error in pricing, ADC shall have the right to refuse or cancel any orders placed for category/item listed at the incorrect price. ADC shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, ADC shall immediately issue a credit to your credit card account in the amount of the charge.
Promoter/Affiliate discounts are applicable only if affiliate is registered with Aventura Dance Cruise and the discount code is provided at time of booking. Once booked, discount codes will not be changed or added for any reason.
For more information about our Aventura Dance Cruise Affiliate Program, please visit our affiliate page in each cruise website.
This program was created with the purpose of rewarding our loyal customers and to create and incentive for people to continue to come back and experience what ADC is all about.
The tiers and benefits of the program are:
-Platinum Status (3+ attended cruises): 5% discount towards ADC
-Elite Status (5+ attended cruises): Platinum perks + Exclusive ADC party + Unique ADC gift
-Lifer status (10+ attended cruises): Elite status perks + Additional 5% discount towards ADC (total of 10% off ADC)
*To apply these perks to your reservation please contact us via email at Support@AventuraDanceCruise.Com, or call us during our business hrs at (877) 418-3931
**This program does not apply to Staff and Talent, and/or already discounted cruises. Now shows and/or cancellations are not included.
For more questions please email Support@AventuraDanceCruise.com
PASSPORT & LEGAL DOCUMENTATION
Aventura Dance Cruise strongly recommend that all of our guests travel with a passport (valid for at least six months beyond the completion of travel). Having a valid passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation, or to fly back to the U.S. should you need to disembark the ship mid-cruise for any reason.
Click here to apply for your passport today!
The Western Hemisphere Travel Initiative (WHTI) stipulates the following information with regards to “closed-loop” cruises, which are sailings that originate and terminate in the same U.S. Port. Please note that this information could change at any time without notice.
A passport is required.
Please note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship.
If you are not a U.S. Citizen, please contact U.S. Immigrations at 1-800-375-5283 to be sure your identification will be satisfactory for both entry into the U.S., and for the cruise.
FOR ADDITIONAL INFORMATION, PLEASE VISIT: WWW.AventuraDanceCruise.Com/FAQ
It is YOUR responsibility to make sure you have the proper documents to board the ship. Aventura Dance Cruise are not responsible for denied boarding due to insufficient documents.
Aventura Dance Cruise LLC and Aventura Dance Cruise cancellation and payment policies supersede that of the Cruise Lines and any Cruise line staff information or website payment or cancelation terms are invalid.
Organizers of groups of at least 10 people (5 cabins) can receive discounts. The organizer can also earn money or a free cruise for putting together the group. For full details, please click on Aventura Dance Cruise Affiliate link on the main page:
AVENTURA DANCE CRUISE AND Aventura Dance Cruise LLC’S RATE PROTECTION GUARANTEE
Aventura Dance Cruise LLC’s Rate Protection Guarantee is: if a lower Aventura Dance Cruise LLC advertised rate becomes available after the booking is made, a rate adjustment can be requested and Aventura Dance Cruise LLC will issue the difference in the form of a non-refundable shipboard credit or a credit card refund or mailed check. The lower fare must be for the same ship, sailing date, stateroom category and number of guests, up till the week before sailing. This is designed to provide our guests with complete confidence that the fare they are booking is the lowest Aventura Dance Cruise LLC rate available and that in the event they find a lower fare later, they need simply submit a rate protection request and we will provide a non-refundable shipboard credit equal to the difference.
CRUISE LINE AGE POLICY
Cruise Line requires that all passengers be 21 years old (on embarkation day) to travel. Guests under the age of 21 must be accompanied in the same stateroom by a parent or guardian 25 or older. Ages will be verified at embarkation. Passengers not conforming to this policy will be denied boarding and assessed a 100% cancellation penalty. NO exceptions will be made at embarkation. Please note that adult guests are responsible for the safety and behavior of their minor guests.
Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple. Legal proof of marriage/civil union must be provide to the cruise line at least two weeks prior to sailing. Please provide document to Support@AventuraDanceCruise.com .
CANCELLATION OF AVENTURA DANCE CRUISE ARTIST
Aventura Dance Cruise LLC / Aventura Dance Cruise has entered into an agreement with each performing artist on the Cruise to be present on board the Cruise or in the islands and to perform in accordance with terms specified therein. However, neither Aventura Dance Cruise LLC nor Carnival Cruise Line shall be liable or responsible for failure of any artist or musician to appear on board or to perform under his or her agreement. Further, neither Aventura Dance Cruise LLC/Aventura Dance Cruise nor CCL shall be liable or responsible for any loss, damage, cost, or expense of any kind to any Passenger or any other person or entity in the event that such performance is prevented or such loss, damage, cost, or expense is caused by or results directly or indirectly from any act of God, war, fire, collision, directions of underwriters, arrest, order or restraint by any government agency or official acting under color of authority, acts of terrorism, labor disturbances or disputes, civil commotion, weather conditions and considerations of the safety of the vessel (for which the Master shall be the sole judge), breakdowns of or damage to the vessel’s hull or machinery, requisition of the vessel by governmental authority, illness, death of a family member or other cause or circumstance beyond Aventura Dance Cruise LLC’s control. In the event of any failure of contracted artists to perform during the cruise, Aventura Dance Cruise LLC, in its sole discretion, may engage a replacement artist or artists, or may change, postpone or terminate all or any part of the Cruise or the entertainment program or change the program or itinerary. In such case, Aventura Dance Cruise LLC, shall have no liability to any Passenger for any loss, damage, cost or expense whatsoever by reason of such change.
CANCELLATION OF AVENTURA DANCE CRUISE BY AVENTURA DANCE LLC AND/OR THE CRUISE LINE
In the event of strike, lockouts, riots or stoppage of labor from whatever causes, or for any other reason whatsoever beyond the control of Aventura Dance Cruise or Aventura Dance Cruise LLC or the Cruise Line, the Cruise Line in its sole discretion may cancel, advance, or postpone any scheduled sailing or call at any port and may (but is not obligated to) substitute another vessel, and neither the Cruise Line nor Aventura Dance Cruise nor Aventura Dance Cruise LLC shall be liable for any loss whats so ever to passengers by reason of such cancellation, advancement, postponement, or substitution. Thereupon, Aventura Dance Cruise LLC shall return to you, if the Cruise is completely canceled, your cabin fare, prepaid gratuities, cruise line transfers and related taxes and fees, or, if the Cruise is partially canceled, a proportionate part thereof. Under such circumstances, Aventura Dance Cruise and Aventura Dance Cruise LLC shall have no further liability for damages or compensation of any kind. Please note that the availability of any refund for travel insurance and/or other travel products (airfare, hotel, car rental), even if purchased in conjunction with the Cruise, will be determined in accordance with the applicable cancellation policies for such other products or services.
RIGHT TO CHANGE ITINERARY
Aventura Dance Cruise LLC and Aventura Dance Cruise LLC and/or the Cruise Line reserve the right, at any time, to change the cruise itinerary whenever advisable or necessary. In this case, Aventura Dance Cruise LLC and/or the Cruise Line will NOT be responsible for any loss or expenses caused by reason of such changes or abandonment. Refunds will NOT be made to passengers who elect not to complete the cruise for any reason or cause whatsoever.
SAFETY WHILE IN PORTS OF CALL AND ONBOARD
You assume sole responsibility for your own safety onboard and in any port of call. Aventura Dance Cruise LLC and Aventura Dance Cruise LLC does not guarantee your safety at any time. You may find information about the scheduled ports of call through the U.S. Department of State, Centers for Disease Control and Prevention and other governmental and tourist organizations. Aventura Dance Cruise LLC/Aventura Dance Cruise and the other Released Parties assume no responsibility for gathering and/or disseminating any such information. You acknowledge that all shore excursions and tours, however conducted, airline flights and ground transportation, and any ship physician, nurse and on board concessions (including, without limitation, gift shops, spa, beauty salon, fitness center, golf and art programs, and video/snorkel concession) are operated by independent contractors. Aventura Dance Cruise LLC neither supervises nor controls their actions, nor makes any representation, whether express or implied, as to their suitability. These services are provided only as a convenience for you, and you are free to use or not use them. You agree that Aventura Dance Cruise LLC assumes no responsibility, does not guarantee performance and in no event shall be liable for any negligent or intentional acts or omissions, loss, damage, injury or delay to you and/or your property in connection with these services. You use them at your own risk.
The Western Hemisphere Travel Initiative (WHTI) Passport Requirements became effective June 1, 2010, for land and sea borders. While the WHTI requires a valid passport for land and sea travel, a final ruling was issued allowing leniency for “closed-loop” cruises, i.e., sailings that both originate and terminate in the same U.S. port.
Although a passport is not required for U.S. citizens taking “closed loop” cruises, we strongly recommend all guests travel with a passport (valid for at least six months beyond completion of travel). Having a passport will enable guests to fly from the U.S. to a foreign port in the event they miss their scheduled embarkation or to fly back to the U.S. if they need to disembark the ship mid-cruise due to an emergency.
For more information, a complete list of WHTI-compliant documents or to obtain a passport application, visit http://travel.state.gov/travel/cbpmc/cbpmc_2223.html.
U.S. Alien Residents need a valid Alien Resident Card. Non-U.S. citizens need a valid passport and a valid, unexpired U.S. Multiple Re-entry Visa, if applicable.
For more information or to obtain a passport application, visit www.travel.state.gov. Passport Services (www.passportservices.com) can also assist with step-by-step instructions and application assistance. All guests must present the required documentation at embarkation. Guests without the required documentation will be denied boarding and no refund will be issued. Please understand that the Cruise Line will strictly enforce this requirement to be in compliance with this important U.S. Government mandate.
Non-U.S. Citizens: You will need a valid passport and, in some cases, a visa. If you live in the U.S., you will also need the original copy of your Alien Registration Card (ARC or “Green Card”) and any other documentation the countries on your itinerary require due to your alien status.
Citizens from the Visa Waiver Program countries will require a machine-readable passport valid for the duration of their voyage.
Aventura Dance Cruise and the other Released Parties (as herein defined) assume no responsibility for advising you of immigration requirements. Non-U.S. citizens, including resident aliens, must contact the appropriate consulates, embassies and/or immigration office(s) to inquire about necessary documentation for the Cruise’s ports of call. Your name, as listed on your travel documents, must exactly match your name as listed on your Cruise documents.
INNOCULATION & HEALTH
All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances they are required. We recommend that you check with your health care professional or a Travel Medicine Specialist certified by the WHO for guidance. Other informational resources can be accessed at the Center for Disease Control and Prevention’s Traveler’s Health website or toll free at 1-877-FYI-TRIP, and the World Health Organization website.
PASSENGERS WITH SPECIAL NEEDS
By booking the Cruise, you warrant that you, and those traveling with you, are physically fit to travel at the time of embarkation. Boarding will be denied to any person who will enter her third trimester (twenty-seventh week) of pregnancy by the time of the Cruise or during the cruise and to infants under four months old. You must notify Aventura Dance Cruise LLC at the time of booking of any disability or other medical or physical condition that may require special assistance during the Cruise. Your failure to do so will release Aventura Dance Cruise LLC from any liability for loss, damages or other compensation arising from or related in any way to such disability or condition. Aventura Dance Cruise LLC and the Cruise Line reserve the right to require that any passenger who is not self-sufficient travel with a companion who shall take responsibility for any assistance needed during the Cruise and in case of emergency.
REFUSAL OF PASSAGE
Aventura Dance Cruise LLC and Aventura Dance Cruise LLC acts only as sales and marketing agent for the purpose of booking travel arrangements on the Cruise Line and various airlines. Aventura Dance Cruise LLC expressly disclaims any responsibility for personal injury, property damage, loss, delay, inconvenience, or other matters due to negligence, wrongful acts, errors or omissions on the part of any third party, or any supplier of services of goods or of agents selected by you or your travel agent. Participation on the Cruise may be denied to any person who, in Aventura Dance Cruise LLC’s or the Cruise Line sole discretion: (1) is or becomes in such a condition as to be unfit to travel; (2) is dangerous or obnoxious to others; or (3) is inadmissible under the laws of any country of debarkation. In addition, Aventura Dance Cruise LLC and the Cruise Line reserve the right to refuse passage, disembark or confine to a stateroom any person whose physical or mental condition or behavior they consider, in their sole discretion, to constitute a risk to the person’s own well-being or that of any other person. Aventura Dance Cruise LLC shall have no liability to any such person or any third party arising out of any such decision. Any costs resulting from Aventura Dance Cruise LLC’s and/or the Cruise Line’ decision, including, without limitation, costs of lodging and transportation, shall be the responsibility solely of the person.
DECISIONS OF THE CRUISE LINE
You will receive the Cruise Line Standard Contract of Passage Terms and Conditions with your Cruise ticket. The Cruise Line Contract constitutes your agreement with the Cruise Line. The Cruise Line Contract provide that the Cruise Line may exercise its rights in a variety of matters, including, without limitation: Its right to alter the ship’s course, ports of call, itinerary, activity and shore excursions, for reasons set forth therein. Aventura Dance Cruise LLC shall not be liable to you or any third party for any claim or cause of action arising, directly or indirectly, in whole or in part, out of the Cruise Line exercise of any of its rights as provided in the Cruise Line Terms. Without limiting the foregoing, the Released Parties such as Aventura Dance Cruise LLC shall not be liable to any Cruise passenger for a full or partial refund of any Cruise fare, or for any lodging or transportation expenses, as a result of the Cruise Line exercise of its contractual rights.
LIQUOR & BEVERAGE POLICY
Guests are prohibited from bringing any alcoholic beverages, non-alcoholic beverages or any food onboard. Alcoholic beverages will not be sold or served to anyone under the age of 21. We reserve the right to refuse the sale of alcoholic beverages to anyone. Alcoholic beverages purchased in the ship’s gift shops or in ports of call will be retained by the Cruise Line until the end of the voyage.
Each guest may bring onboard a reasonable amount of baggage. All luggage must be stored in the passenger’s cabin. Pets, dangerous or illegal items such as weapons, explosives, combustible substances, non-prescription controlled substances, or illegal drugs may not be brought onboard the ship. Any such items shall be surrendered to security at embarkation and may be disposed of at the sole discretion of the Cruise Line. All luggage hand-carried or checked, and your person are subject to security inspections that may involve physical search. Curbside porters are available at the pier during embarkation to take luggage to the vessel. Please be sure each piece of luggage is locked and has a tag listing your name, ship, and stateroom number. The Cruise Line and Aventura Dance Cruise LLC assume no responsibility for carry-on luggage. Any luggage left at the pier will be forwarded at the guest’s expense. Claims for luggage loss or damage must be made in writing to debarkation personnel prior to leaving the pier area.
Video or audio recording, filming, or photographs may occur onboard the Aventura Dance Cruise, which may be owned, licensed, assigned or distributed nationwide and worldwide by Aventura Dance Cruise LLC, their affiliates and assignees. You hereby allow, waive and authorize Aventura Dance Cruise LLC, its affiliates, and assignees the right to use your likeness in any manner whatsoever. You will not receive any compensation for such use and waive any right to bring any action in law or equity against allow Aventura Dance Cruise LLC, their affiliates and assignees for such use.
ZERO TOLERANCE DRUG POLICY
Aventura Dance Cruise LLC and the Cruise Line, have a zero tolerance policy regarding the use, possession, purchase or distribution of illegal controlled substances. Any violation of this policy will result in disembarkation from the vessel as well as the individuals being turned over to the local law enforcement officials for appropriate legal action. In such cases Aventura Dance Cruise LLC and the cruise line shall not be liable for any refund or other compensation or damages.
Unless you are a sponsor, NO VENDING OF ANY KIND IS ALLOWED during the Aventura Dance Cruise. For information on sponsoring, please email Info@AventuraDAnceCruise.com Please do not make tee shirts, hats, posters, jewelry or anything else to sell while enjoying The Aventura Dance Cruise. Anyone found in violation of this policy will have his or her unauthorized merchandise confiscated. This policy will be strictly enforced.
You assume all risks associated with travel and transportation on the Cruise. While at sea or in port, the availability of medical care may be limited and/or delayed. You acknowledge that all or part of the Cruise may be in areas where medical care and/or evacuation may not be available. You agree to indemnify and reimburse Aventura Dance Cruise LLC and/or the Cruise Line in the event that either party, in its sole discretion, to advance to you the cost of emergency medical care, including medical evacuation and/or medical care provided ashore, as well as transportation and/or lodging in connection therewith. Aventura Dance Cruise LLC shall have no responsibility to advance any such costs.
Your decision to accept a roommate for the Cruise is at your own risk. Aventura Dance Cruise LLC is not responsible or liable for any and all claims or cause of action arising out of or in connection with your selection of a roommate for the Cruise, including, without limitation, any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from such request or selection.
If you select to be part of the roommate match program, your cabin number and roommate’s name will be assigned after you have completed your reservation at the Cruise Line/Charter discretion. In case you change your mind, and find your own roommate, please notify us immediately so we can remove your name from the Roommate Waitlist and change your shared cabin option (Prices and availability subject to change).
Select the “Roommate waitlist shared” cabin option only if you want us to pair you up with any other guest per our discretion.
We will try our best to match you with roommate(s) of the same age group and gender, but if you have additional special requests, please email Support@AventuraDanceCruise.com We cannot guaranty special requests, but we will do our best to accommodate them, if possible.
Email us Support@AventuraDanceCruise.com
By selecting the category “Cabin Guarantee” you are agreeing and understanding that this means that you are guaranteed a cabin on the cruise. It DOES NOT mean you are are promised the location and or category of the cabin. You will only be able to select your roommates and secure a spot for your group. A few days/weeks before sailing is when ADC will assign you a cabin number and you will be able to know the location and the cabin number. For more questions about this subject, please email Support@AventuraDanceCruise.com or call (877) 418-3931.
RESPONSIBILITY AND LIMITATION OF LIABILITY
Under these terms and conditions, liability to passengers for damage to or theft of luggage, personal property, delay, and circumstances on board your cruise ship or elsewhere is limited. By booking the Aventura Dance Cruise, you (the passenger) agree to release and hold harmless Aventura Dance Cruise LLC, from and against any claim or cause of action arising out of or in connection with your travel on and participation in the Cruise, including, but not limited to: (1) injury, death or delay of passengers, or loss, damage or delay of or to passengers’ baggage or other property, which may be caused, directly or indirectly, in whole or in part, from participation in the Cruise, including, without limitation, passenger’s use of or participation in any shore excursion, on board concession or athletic or recreational activity; (2) your request for or selection of a roommate for the Cruise; (3) emotional distress, mental suffering or anguish or psychological injury of any kind under any circumstances (except when such damages were caused by Aventura Dance Cruise LLC’s negligence and resulted from the same passenger’s sustaining actual physical injury, or having been at risk of actual physical injury, or when such damages are held to have been intentionally inflicted by Aventura Dance Cruise LLC); (4) any change in scheduled Cruise events and/or celebrity appearances; (5) the Cruise Line’s exercise of its contractual rights; or (6) or (if you are entering into this agreement on behalf of yourself and your, group, party, or traveling companions) any claim arising out of their assertion that you were not authorized to agree on their behalf. You further agree that Aventura Dance Cruise LLC shall not be held vicariously liable for the intentional or negligent acts of any persons not employed by Aventura Dance Cruise LLC, nor for any intentional or negligent acts of Aventura Dance Cruise LLC’s employees committed while off duty or outside the course and scope of their employment. In the event that a court of competent jurisdiction holds any of the foregoing to be unenforceable, then Aventura Dance Cruise LLC’s liability shall be limited to the maximum extent permitted by law. You will find on board your cruise ship, independent concessionaires which operate shops, photography, gaming, etc. Aventura Dance Cruise LLC accepts no responsibility whatsoever for the actions of these independent concessionaires arising from your dealing with them. You must contact and deal or interact with them directly. It is understood and acknowledged that Aventura Dance Cruise LLC is an outside, independent promoter/travel agency and does not operate the vessel controlled and owned by the Cruise Line. In consideration of participating and attending the Aventura Dance Cruise, you voluntarily assume all risks while onboard the vessel and release Aventura Dance Cruise LLC of and from any and all liability, actions, causes of action, suits, injury or death, loss or damage of property, claims, attorney’s fees and demands whatsoever that may be sustained by you while onboard the vessel. This release shall be binding upon you, and your heirs, next of kin, executors and personal representatives. Your decision to purchase and pay a deposit for this cruise program constitutes your acknowledgment of and consent to all of the terms and conditions of the brochure and website, including the limitations of liability described in it.
Except where prohibited by law, you (the passenger) expressly agree that: (1) any and all disputes, claims and causes of action arising out of or connected with the Cruise shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Miami, Florida, U.S.A. to the exclusion of the courts of any other state, territory or country; (2) you waive any venue or other objection that you may have to any such action or proceeding being brought in any court located in Miami, Florida; (3) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with the Cruise, but in no event attorneys’ fees; and (4) you waive the right to claim any damages whatsoever, including, but not limited to, punitive, consequential, direct or indirect damages. All issues and questions concerning the construction, validity, interpretation and enforceability of these Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida Miami Dade County, without giving effect to any choice of law or conflict of law rules (whether of the State of Florida or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Florida. You agree to present any claims against us within 30 days after the Cruise ends and to file within one year of the incident, and you acknowledge that this expressly limits the applicable statute of limitations to one year. NEITHER PARTY MAY INITIATE OR BE PART OF A CLASS ACTION LAWSUIT OR LEGAL PROCEEDING AGAINST THE OTHER.
All trademarks are the exclusive property of their respective owners. The information contained on this page and in other pages and material relating to the Cruise, including any information regarding celebrity participation and programmed events, is subject to change at any time after notice. The details shown are for informational purposes only. The Released Parties are not responsible for any errors, changes and/or omissions resulting in pricing, inventory or content discrepancies.
Passenger acknowledges and confirms that any travel agent utilized by Passenger in connection with the issuance of this ticket is, for all purposes, Passenger’s agent and the Released Parties shall not be liable for any representation made by said travel agent. Passenger shall at all times remain liable to Aventura Dance Cruise LLC for the price of passage.
In addition to the restrictions and exemptions from liability provided in these Terms and Conditions, Aventura Dance Cruise LLC shall have the full benefit of any applicable laws providing for limitation and exoneration from liability, and nothing in contained herein is intended to operate to limit or deprive Aventura Dance Cruise LLC of any such statutory limitation of or exoneration from liability. Without limiting the foregoing, Aventura Dance Cruise LLC claim benefit of all restrictions, exemptions and limitations of the “Convention Relating to the Carriage of Passengers and Their Luggage by Sea” of 1974 as well as the Protocol to the “Convention Relating to the Carriage of Passengers and Their Luggage by Sea” of 1976 (“Athens Convention”), which limits liability for the death of or personal injury to a passenger to no more than the applicable amount of Special Drawing Rights as defined therein, and all other limits on damage or loss to personal property.
These Terms and Conditions contain the entire agreement between Aventura Dance Cruise LLC and Passenger and supersede any other agreements, written or oral, relating to the subject matter herein. Any waiver of any provision of must be made in writing and signed by an authorized representative of Aventura Dance Cruise LLC. If any portion of shall be determined to be invalid, then said portion shall be deemed severed from the Contract in such jurisdiction only and all remaining portions shall remain in full force and effect.